Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer standard and expedited shipping options depending on your location. All orders are shipped through trusted courier partners to ensure safe and reliable delivery.
Do You Ship Internationally?
Yes, we ship internationally to selected countries. International shipping costs and delivery times may vary based on the destination and local customs policies.
How Long Will It Take To Get My Package?
Orders are usually processed within 1–2 business days.
Delivery typically takes 3–7 business days for domestic orders and 7–14 business days for international shipments, depending on your location.
PAYMENT
What Payment Methods Are Accepted?
We accept major credit and debit cards, including Visa, MasterCard, and American Express, along with other secure online payment options available at checkout.
Is Buying Online Safe?
Yes. All transactions are protected with SSL encryption and processed through secure payment gateways to ensure your personal and financial information remains safe.
Will I Receive a Payment Confirmation?
Yes. Once your payment is successfully completed, you will receive an order confirmation email with full payment and order details for your reference.
ORDERS & RETURNS
How Do I Place an Order?
To place an order, simply browse our products, add your selected items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
How Can I Cancel or Change My Order?
If you need to cancel or modify your order, please contact us as soon as possible. Orders can only be changed or canceled before they are processed or shipped.
Do I Need an Account to Place an Order?
No, you can place an order as a guest. However, creating an account allows you to track orders easily and enjoy a faster checkout experience in the future.
How Do I Track My Order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status online at any time.
How Can I Return a Product?
If you are not satisfied with your purchase, you may request a return within the eligible return period. Please contact our customer support for return instructions and approval.
When Will I Receive My Refund?
After we receive and inspect the returned item, your refund will be processed within 5–7 business days and credited back to your original payment method.